Contact & Complaints

For orders, membership, health questions, partnerships or anything else, use the contact details below or the Contact page in the app.

Send us your name, contact details, order or account reference, and a clear description of the issue. The more detail you give, the faster we can resolve it.

We acknowledge complaints promptly, investigate fairly, and aim to resolve them within a reasonable time. We'll keep you informed along the way.

Most issues are addressed within 2 business days. Complex cases may take longer; we'll let you know if so.

If you're not satisfied with our response, you may ask for a review by senior management. Nothing here affects your statutory consumer rights under Mauritian law.