Delivery Policy

K-LiT delivers across major regions of Mauritius. Coverage depends on rider availability and distance from our partner kitchens. The app confirms whether an address is in range before you complete your order.

Orders are prepared fresh and dispatched in scheduled time slots shown at checkout. Same-day delivery is available where slots remain open; otherwise your order is scheduled for the next available slot.

Meals are cooked close to delivery time and transported in insulated, food-safe packaging. Perishable items should be refrigerated promptly and consumed within the time indicated on the label.

If you're unavailable, the rider will attempt to contact you. Failed deliveries due to an unreachable customer may not be refunded, but we'll always try to reschedule where possible.

Fees, if any, are shown clearly at checkout before payment. Free delivery promotions apply only where stated and may be withdrawn at any time.

Where K-LiT operates or arranges its own delivery transport, we comply with the Road Traffic Act and applicable transport requirements in Mauritius, including vehicle registration, driver licensing and insurance appropriate to our delivery model. Where independent riders or partners are used, they are responsible for meeting the same requirements for their own vehicles.